Frequently asked questions
Everything you need to know about listing and selling with shopvibes. Can't find your answer? Book a demo.
What is shopvibes? +
shopvibes is a product information management (PIM) platform built for distribution. It centralizes your product data and media, checks their quality, and lets you list and sell across every relevant marketplace and shop system - from Excel templates to APIs.
Which marketplaces and channels can I sell on? +
Amazon, OTTO, Kaufland, Check24, Digitec Galaxus, Wayfair, XXXLutz, bol.com, Douglas, Home24, Conrad and 80+ more - plus your own shop systems. shopvibes supports both Mirakl-based API partners and template-based partners, so you can reach them all from one place.
Do I need developers or API skills? +
No. shopvibes is no-code. Connect via API where a marketplace offers one, or use ready-made Excel/CSV templates. Either way you manage your product data once and publish it everywhere.
How does shopvibes improve product data quality? +
A built-in quality score and automated validation flag missing or non-compliant fields - such as EAN, category, images and attributes - before a product goes live, so retail partners accept your listings the first time.
How fast can I go live on a new channel? +
Because you map your data once and reuse it, new channels can go live in hours instead of weeks. For example, Hanse Home Collection now lists across all its marketplaces in under 24 hours.
API or Excel templates - which should I use? +
Both are supported, and you can mix and match per channel. Use real-time APIs where a marketplace offers one, or let shopvibes fill any retailer’s Excel/CSV template automatically.
Can I manage product images and videos? +
Yes. shopvibes includes media management to upload, tag and assign images and videos to products, and formats them to each channel’s requirements.
Does shopvibes translate product data? +
Yes. Translation management localizes your product data into multiple languages while preserving your brand terminology, so you can expand into new markets without duplicating work.
Can I track competitor prices and analytics? +
Yes. shopvibes monitors your own and competitor prices across channels and provides digital-shelf analytics - availability, listings and performance - so you can react quickly.
Can shopvibes write product descriptions? +
Yes. The built-in AI writer generates product descriptions, so you can enrich large catalogues far faster.
How much does shopvibes cost? +
shopvibes is tailored to your channels, catalogue size and workflows, so pricing is quote-based rather than public. Book a demo and we’ll put together a plan that fits your setup.
How do I get started, and where can I get help? +
Book a demo and our team will guide you through onboarding. For product help, email success@shop-vibes.de.
Still have questions?
Book a demo and we'll answer them - and show you shopvibes on your own catalogue.